F.A.Q.

Frequently Asked Questions (FAQ) Need quick answers? Our FAQ section is here to help you find the information you need—fast. Whether you're curious about PEMF therapy, device usage, or pet care recommendations, we’ve got you covered with clear, concise explanations.

Kora by IACER

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Is PEMF therapy effective for animals?

Yes, PEMF therapy is widely recognized as effective for animals, especially in veterinary medicine. It’s a non-invasive, drug-free treatment that uses pulsed electromagnetic fields to stimulate cellular repair, reduce inflammation, and relieve pain2.

Here’s how it benefits pets like dogs and cats:

  • 🦴 Pain relief: Helps manage chronic pain from arthritis, injuries, or post-surgical recovery4
  • 💪 Faster healing: Promotes tissue regeneration and bone repair
  • 🧠 Stress reduction: Has a calming effect, useful for anxiety and behavioral issues
  • 🩺 Improved circulation: Enhances blood flow and oxygen delivery to tissues
  • 🐕 Mobility support: Boosts joint flexibility and muscle function, especially in aging pets

Veterinarians often recommend PEMF as a complementary therapy alongside traditional treatments. It’s safe, well-tolerated, and suitable for animals of all sizes—from cats and dogs to horses

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Does veterinary PEMF therapy only work on dogs and cats?

Not at all—veterinary PEMF therapy is effective for a wide range of animals, not just dogs and cats. It’s used across species, from household pets to large animals and even livestock. PEMF therapy works on any animal with cells—because it stimulates cellular repair, improves circulation, and reduces inflammation. The key is using the right device settings and applicators tailored to the animal’s size and condition.

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Can I stay close to my pet while sleeping on the veterinary PEMF therapy mat?

Yes, you absolutely can stay close to your pet while they’re using a veterinary PEMF therapy mat, including during sleep. These mats are designed to be safe, non-invasive, and emit low-frequency pulsed electromagnetic fields that are well-tolerated by both animals and humans

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My pet has a prosthesis; can I use the veterinary medical device Kora?

Yes, you can generally use the KORA veterinary PEMF therapy device on pets with prostheses—as long as the prosthesis is non-magnetizable, which is typically the case. This means the electromagnetic fields won’t interfere with the implant or cause any adverse effects.

Still, it’s always best to:

  • 🩺 Consult your veterinarian before starting therapy, especially if your pet has a complex medical history or a custom implant.
  • 📖 Check the user manual for any specific contraindications or safety notes related to prosthetic materials.
  • 🧲 Avoid magnetizable metals: If you're unsure about the type of prosthesis, your vet can confirm whether it’s compatible with PEMF therapy.
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Can I use PEMF therapy if my pet suffers from incontinence?

Yes, PEMF therapy can still be used for pets with incontinence, but with a few practical precautions to protect the device and ensure comfort.

Here’s what to keep in mind:

  • 🛏️ Use absorbent layers: Place two absorbent sheets or waterproof covers over the PEMF mat to keep it dry and hygienic.
  • 🧼 Clean regularly: If your device has a removable pillowcase or cover, wash it frequently to maintain cleanliness.
  • 🐾 Monitor sessions: Keep an eye on your pet during therapy to ensure they’re relaxed and not distressed.
  • ⚠️ Consult your vet: Incontinence can stem from various causes—neurological, hormonal, or age-related—so it’s wise to check with your veterinarian before starting therapy.

PEMF therapy may even help with underlying inflammation or nerve-related issues that contribute to incontinence, depending on the diagnosis.

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Is there a maximum time limit for PEMF therapy?

There’s no strict maximum time limit for PEMF therapy, especially when it’s used for animals. Most veterinary PEMF devices—like KORA—are designed to deliver electromagnetic pulses safely over extended periods, even while your pet naps or rests.

Here’s what you should know:

  • 🐾 Flexible usage: Pets rarely stay in one spot for hours, so leaving the device on during their rest periods ensures they receive consistent therapeutic benefits.
  • 🛏️ Extended delivery is safe: Continuous low-frequency PEMF exposure is generally well-tolerated and doesn’t pose risks when used as directed.
  • 📅 Treatment cycles: For chronic conditions, some protocols suggest daily sessions over 45–90 days, with durations of 3+ hours per day.
  • ⚠️ No overdose risk: PEMF therapy is non-invasive and doesn’t accumulate in the body, so overuse is unlikely to cause harm.

That said, always follow your device’s user manual and consult your veterinarian for personalized guidance—especially if your pet has specific health conditions.

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Why does a warning message appear when I start therapy without using both channels?

A warning message typically appears when you start a PEMF therapy session without activating both channels because the device is designed to ensure optimal and balanced electromagnetic field delivery. Here’s why that matters:

  • ⚠️ Safety and effectiveness: Some veterinary PEMF devices—like KORA—are calibrated to operate with dual-channel output. Running only one channel may result in uneven field distribution, which could reduce therapeutic benefits or trigger a system alert.
  • 🔌 Hardware protection: The warning may also serve to prevent strain on internal components. If one channel is left inactive, the device might interpret it as a setup error or incomplete connection.
  • 📖 User guidance: It’s a built-in reminder to check that both applicators or pads are properly connected and positioned. This helps avoid accidental misuse or skipped steps in the therapy protocol.

If your pet only needs localized treatment, some devices allow single-channel use—but you may need to adjust settings manually or acknowledge the warning. I’d recommend checking the user manual or reaching out to the manufacturer for model-specific instructions.

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How do I know if the PEMF device is delivering correctly?

To verify the proper function of your veterinary PEMF therapy mat, use the white test magnet provided in the package. Follow these simple steps:

  1. 🖐️ Locate the solenoids Gently press down on the mat with two fingers to identify the solenoid positions beneath the surface—they may feel slightly raised or firm.
  2. ⚙️ Activate a therapy program Turn on your device and start a treatment session as indicated in the manual.
  3. 🧲 Test the electromagnetic field Bring the white magnet close to one of the solenoids. If the mat is functioning correctly, the magnet will vibrate slightly or bounce, confirming the presence of pulsed electromagnetic fields.

This method offers a quick and reliable check to ensure the mat is delivering therapy as expected.

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Can I wash the mattress for PEMF therapy?

Yes, you can—but with care! 🧼 KORA PEMF therapy mattresses or mats come with a removable outer cover or pillowcase that’s designed to be washable. Here’s how to keep things clean without damaging the device:

🧺 Cleaning Guidelines

  • Removable cover: If your PEMF mat has a zippered pillowcase or fabric cover, you can hand wash or machine wash it on a gentle cycle. Always air dry to avoid shrinkage or damage.
  • Mattress surface: For the actual mat (the part with coils and electronics), do not submerge or soak it. Instead, use slightly damp cloth with mild soap to gently wipe the surface3.
  • Avoid harsh chemicals: Stick to non-toxic, non-abrasive cleaners to preserve the integrity of the materials.
  • Dry thoroughly: Make sure everything is completely dry before reconnecting or using the device again.

If your pet has incontinence or sheds a lot, using absorbent sheets or waterproof covers on top of the mat can help keep it clean between washes

eQuick

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What makes eQuick products different from other equestrian brands?

A: eQuick stands out for its patented eFluidgel technology, which absorbs shock and protects horses’ legs during training and competition. The brand blends innovation, style, and performance.

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Is eQuick considered a premium or luxury brand?

A: Yes. eQuick is recognized as a luxury equestrian brand, offering high-end protective gear and apparel for riders who value both safety and aesthetics.

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Who founded eQuick and where is it based?

A: eQuick was founded by Nicola Garbossa in Italy. The company is headquartered in Cornuda, Treviso, ITALY.

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Are eQuick products suitable for both amateur and professional riders?

A: Absolutely. eQuick designs gear for all levels—from casual riders to elite competitors—with a focus on comfort, durability, and performance.

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What is eFluidgel technology and how does it work?

A: This patented system combines air and gel compression to absorb impact, reducing stress on the horse’s legs.

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Are eQuick boots good for show jumping and dressage?

A: Yes. Models like Triumph and eAirshock are designed for high-performance disciplines, offering protection and freedom of movement.

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What sizes are available for eQuick Triumph boots?

A: Triumph boots come in Small (pony), Medium (cob), and Large (full) sizes.

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Can eQuick boots be used for therapeutic purposes?

A: Yes. eQuick offers a therapeutic line designed to support recovery and comfort before and after training.

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What’s the difference between eShock, eAirshock, and eWonder boots?
Boot Model Key Feature Use Case
eShock Classic protection with eFluidgel Everyday training
eAirshock Lightweight, 3x softer, 34% lighter High-performance jumping
eWonder Stylish and functional Versatile use
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What is the purpose of the eVysor goggles for horses?

A: The eVysor protects horses’ eyes from UV rays, dust, wind, and debris. It’s especially useful for horses with eye sensitivity, uveitis, or head-shaking syndrome.

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Can the eVysor help with eye injuries or sensitivity?

A: Yes. It’s designed to reduce discomfort and protect healing eyes during rides.

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Is it safe to leave the eVysor on a horse unattended?

A: No. It should only be used under supervision and removed after riding.

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Can it help with recovery?

A: Yes. The visor supports healing eyes, minimizing discomfort and exposure.

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How is it secured?

A: With adjustable elastic straps—fits over ears, clips under the jaw, and can be worn with a bridle.

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How should I clean and maintain eQuick boots?

A: Hand wash or machine wash at max 30°C with mild soap. Avoid spin cycles and tumble dryers. Air dry away from direct sunlight.

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Can eQuick products be machine washed?

A: Yes, but gentle settings and mild detergents are recommended to preserve quality.

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What’s the best way to store them?

A: Store in a cool, dry place. Avoid folding or compressing to maintain shape.

Brando Design

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What is Brando Design and what makes it unique?

A: Brando Design creates luxury pet furniture that blends seamlessly into modern interiors. Each piece is designed with both aesthetic appeal and animal comfort in mind.

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Who is the designer behind Brando products?

A: The brand was founded by architect Pierangelo Brandolisio, whose work explores the emotional bond between pets and humans through minimalist design.

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Are Brando products handmade in Italy?

A: Yes. All items are handcrafted in Italy, where artisanal excellence meets contemporary design.

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What materials are used in Brando pet furniture?

A: Brando uses natural wood, premium textiles, and eco-conscious finishes to ensure durability, comfort, and style.

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Is Brando Design focused on sustainability?

A: Absolutely. The brand emphasizes eco-friendly production, using sustainable materials and responsible manufacturing practices.

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What types of products does Brando Design offer for pets?

A: The collection includes pet beds, cushions, loungers, and modular furniture for cats and dogs.

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Are Brando pet beds suitable for both cats and dogs?

A: Yes. Designs like the Cat60 box and other loungers are tailored for both species, offering cozy and stylish resting spaces.

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Do Brando products blend well with modern interiors?

A: Definitely. The furniture features clean lines, neutral tones, and architectural shapes that complement contemporary homes.

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Are the cushions and covers removable and washable?

A: Yes. Most cushions come with removable, machine-washable covers for easy maintenance.

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What sizes are available for different pet breeds?

A: Brando offers multiple sizes to accommodate small, medium, and large pets. Size guides are available on product pages.

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How do I clean Brando pet furniture?

A: Wipe wooden surfaces with a soft, damp cloth. Avoid harsh chemicals to preserve finishes.

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Can Brando cushions be machine washed?

A: Yes. Use a gentle cycle at 30°C and air dry flat to maintain shape and texture.

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How do I maintain wood or leather finishes?

A: Use natural wood polish or leather balm occasionally to keep surfaces smooth and vibrant.

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Are replacement covers or cushions available?

A: Yes. You can order extra covers or cushions to refresh your furniture or rotate during cleaning.

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How do I choose the right size for my pet?

A: Refer to the size chart on each product page. You can also contact customer service for personalized advice.

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Are Brando items available in different colors or finishes?

A: Yes. Many products come in neutral tones like beige, grey, and taupe, with seasonal variations.

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Can I customize or personalize Brando furniture?

A: Some items may be customizable. Contact us directly to inquire about bespoke options.

United Pets Milano

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What is United Pets Milano and what makes it unique?

A: United Pets is a design-forward pet brand founded in Milan in 1999. It’s known for merging functionality, sustainability, and playful aesthetics in everyday pet products.

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Who founded United Pets?

A: The brand was created by Cristina and Costantino, inspired by their Dalmatian, Chico.

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Are United Pets products made in Italy?

A: Yes. Most items are designed and produced in Italy, with a focus on quality and responsible manufacturing.

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Does United Pets collaborate with designers?

A: Absolutely. The brand has worked with renowned designers like Giulio Iacchetti and Ilaria Gibertini, and partnered with Emporio Armani, Qeeboo, and Save the Duck.

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What types of products does United Pets offer?

A: The range includes bowls, mats, toys, collars, leashes, poop bag dispensers, travel bags, and litter boxes—all designed with a modern aesthetic.

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Are United Pets bowls dishwasher safe?

A: Yes. Many bowls, including the Set Cup, are dishwasher-safe and feature anti-skid bases.

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Are the products suitable for both cats and dogs?

A: Definitely. United Pets designs for both species, with items like the Cat Cave and Boss bowls tailored to specific needs.

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Do United Pets products match modern home decor?

A: Yes. Their collections are known for vibrant colors, sleek shapes, and minimalist design that complements stylish interiors.

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How do I clean United Pets accessories?

A: Most items are easy to clean—bowls and mats can be washed in the dishwasher, while soft goods should be wiped or machine washed on gentle cycles.

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Are replacement parts available?

A: For select products like food containers or beds, replacement lids or covers may be available through customer service.

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Are products available in different colors or sizes?

A: Yes. Many items come in multiple sizes and colors, including seasonal and limited-edition designs.

Vanity Pets

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What is Vanity Pet and what makes it unique?

A: Vanity Pet is a luxury brand offering handmade pet accessories crafted in Italy. Each item reflects Italian artistry, combining elegance, comfort, and functionality for pets and their owners.

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Are Vanity Pet products really handmade in Italy?

A: Yes. Every product is 100% Made in Italy, created by skilled artisans using premium materials sourced from Italian suppliers.

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Who designs Vanity Pet collections?

A: The collections are designed by a fashion expert with over 30 years of experience, blending creativity and craftsmanship into each piece.

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Is Vanity Pet considered a luxury brand for pets?

A: Absolutely. Vanity Pet is known for its exclusive designs, high-quality materials, and refined aesthetic that complements stylish home interiors.

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What types of products does Vanity Pet offer?

A: The brand features luxury dog beds, sofas, carrier bags, sweaters, collars, leashes, and blankets—all designed for comfort and style.

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Are Vanity Pet dog beds and sofas machine washable?

A: Yes. Most beds and sofas have removable covers that are machine washable, making them easy to maintain.

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What materials are used in Vanity Pet clothing and accessories?

A: Vanity Pet uses natural yarns, soft cottons, and genuine Italian leather to ensure breathability, durability, and elegance.

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Are the collars and leashes made from genuine leather?

A: Yes. They are handcrafted from premium Italian leather, offering both strength and sophistication.

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Do Vanity Pet products come in different sizes for small and large breeds?

A: Yes. Items are available in various sizes to suit toy breeds, medium dogs, and larger companions.

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How do I clean Vanity Pet wool sweaters?

A: Hand wash with mild detergent and lay flat to dry. Avoid tumble drying to preserve the fibers.

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Can I wash Vanity Pet blankets and throws in the washing machine?

A: Yes. Use a gentle cycle at 30°C and avoid bleach or fabric softeners.

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What’s the best way to clean leather collars and leashes?

A: Wipe with a damp cloth and condition occasionally with leather balm to maintain softness and prevent cracking.

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Are replacement covers available for dog beds and sofas?

A: Yes. Vanity Pet offers extra covers so you can refresh your home’s look or rotate during laundry days.

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How do I choose the right size for my pet?

A: Each product includes a size guide. Measure your pet’s length, chest, and neck to ensure a perfect fit.

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Are Vanity Pet items available in seasonal collections?

A: Yes. Vanity Pet releases Spring/Summer and Fall/Winter collections, featuring new colors and styles.

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Can I customize or personalize Vanity Pet products?

A: Some items may be custom-made or personalized.

CLOUD7

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WHAT IS A GOOD WINTER DOG COAT?

A: A dog coat for winter should have a great fit and not interfere with the natural movements of the dog’s body. The individual dog breeds and various sizes from Chihuahua to Great Danes, require more than the regular XS to XL. Exactly why CLOUD7 offers an extensive range of sizes, from 1 to 12 as well as special tailored-fit designs for particularly unique dog breeds such as Dachshund, French Bulldog and Greyhound. With or without a functional dog coat in winter, dogs should be able to enjoy wrestling, playing and running with maximal mobility. Especially during colder days, a cozy, warm Fleece-lined coat with waterproof outer materials is necessary to withstand the snow, sleet, rain and wind. Alongside sustainable materials, Cloud7 focuses on durability and effortless washability; after all, dogs will be dogs. The look of the dog winter jacket, however, should meet the standards of the owner: this also applies to the design and quality of the dog jacket.

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DO DOGS NEED A WINTER COAT?

A: Dogs, in particular senior dogs, dogs with joint pain or joint stiffness such as arthritis or dogs with limited mobility are strongly recommended to wear a dog coat in winter to protect the body and prevent colds. This also applies to dogs who have little to none undercoat such as pugs, dachshunds, chihuahua or dogs with warm climate origins. Although healthy dogs could benefit from wearing a dog jacket in winter, especially in the cases of city dogs who have limited ability to run freely to generate warmth.

A rule of thumb: if your dog shivers in chilly temperatures, without the presence of stress triggers, a dog coat can resolve the problem quickly in the winter. A dog coat now is no longer a fashion accessory but a highly functional layer of protection for our furry friends.

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DO LARGE DOG BREEDS NEED A WINTER COAT?

A: Whether a dog should wear a dog coat completely depends on their individual preferences, however the best example would be a Rhodesian Ridgeback who has the tendency of needing a dog coat especially on cooler days as they are prone to shivering in low temperatures. For most Ridgebacks our dog coats are in size 10-12, the perfect fit. Even in the case of Labrador retrievers, that were built to jump into ice cold waters are more susceptible to the cold as they get older through the slowed movements and therefore should have their vital organs and ageing joints correctly protected. Discover the CLOUD7 range of dog coats with size ranges from XXS to XXL for dogs up to 50 kg.

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SHOULD PUPPIES AND YOUNG DOGS WEAR COATS?

A: Not all puppies and adolescent dogs need coats. This fully depends on when they were born as they are more likely to have shed all of their puppy coat by the time winter nears, as well as whether they have enough opportunities to roam around in comparison to the city puppy. However contrite to popular beliefs, a poodle puppy could benefit from a dog coat due to their soft fluffy yet thin puppy fur. See our rule of thumb for a guideline. Our customer service team will gladly assist you should you need help with deciding the right size for your puppy.

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CAN HARNESSES BE WORN WITH DOG COATS?

A: All Cloud7 dog coats are detailed with a zipper opening for the harness hole to allow easy access for dog leases to reach the dog collars and dog harnesses. The sweaters, however, are not equipped with a zipper opening, but should a harness be worn, it can be easily worn over the sweater.

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WATERPROOF DOG COAT

A: Frosty cold wind and sleet can quickly ruin the mood of what should be an adventurous day. The same also applies to dogs that there is no such thing as bad weather, only unsuitable clothing. All CLOUD7 dog coats are either made with extra waterproof polyurethane membrane, waxed cotton or coated with a waterproofing agent to enhance the protection against wind and rain from encountering the dog’s body. In addition to a layer of warmth is a waterproof dog winter jacket, a great way to prevent any outside dirt coming onto your walls or furniture, especially snow slush. Instead of an elaborate bath, simply wipe their feet and maybe their underbelly and back inside the house.

An insider tip: if your dog did manage to get themselves drenched despite their dog coat, a dog bathrobe is a particularly great investment especially for long-haired dogs. A dog bathrobe helps to speed up the drying process after a wet walk whilst preventing water droplets from getting onto the walls.

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DOG COAT FOR SMALL DOGS: CHIHUAHUA, PUGS, TERRIERS & CO

A: A lot of individuals opt for a small dog breed whilst living in the city, who tends to accompany them in their daily lives. Whether it’s going to the office, a quick restaurant visit, waiting for the metro train to come or to the weekly farmer’s market. Small dogs, especially, are more susceptible to the cold by simply being closer to the grounds or snow-covered areas; even more when you have to regularly stop and wait for the pedestrian lights to turn green. A dog coat is highly necessary and extremely recommended for dogs who live in the city.

A Chihuahua usually fits perfectly into CLOUD7’s size 1 to 3; whereas Pugs should be in between 3 - 5 and Terriers between 4-6. For detailed information on how to find the correct size dog coat for your dog, please refer to each individual size chart and emphasize the weight of the dog.

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DO FRENCH BULLDOGS NEED A WINTER COAT?

A: The muscular built and broader shoulders of the French Bulldog make it difficult for them to find a perfect fitting dog coat. The CLOUD7 French Bulldog winter coat is designed to comfortably fit the shorter spine and broader chest. Discover dog winter coats for French Bulldogs with belly cover here.

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HIGH DEMAND: THE DACHSHUND COAT

A: Specially designed Dachshund coat to provide a comfortable fit in elegant winter coat designs for the long back and small chest circumference of the Teckel. Their susceptibleness to getting cold easily lies in proximity to the ground. Often, Dachshunds have hardly any fur on their bellies, which means that the snow slush on the ground would splash back onto their sensitive naked bellies. This can be easily resolved by wearing Dachshund winter coat to protect not only the naked areas on their body, but also the vital organs to avoid catching a cold. Find our range of Dachshund jackets here.

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SIGHTHOUNDS COAT: DO THEY NEED IT?

A: In most cases, you would see a shivering Italian Greyhound or whippet on the streets when the temperatures hit lower than 20°C. That alone is a clear sign to use the function of a dog coat. Due to their small athletic build and warm climate origin, Sighthounds or Greyhounds, Podencos, Galgos alike do not naturally have undercoat to keep them warm and protect them from four different seasons. A Greyhound coat with soft Fleece for winter is smaller in design, has a lengthened and adjusted collar and a slight curve in the spine area. Find our range of luxurious Sighthound coat here.

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AN OVERVIEW OF THE VARIOUS MODELS OF CLOUD7 DOG WINTER COAT
BROOKLYN

Alongside the regular cut for both small dogs and large dogs in 12 sizes is the Brooklyn Dog Winter Coat available in special tailored-fit designs for Dachshunds, French Bulldogs and Sighthounds. The comfortable dog coat with warm Fleece lining is also great for harnesses as the zipper opening acting as a harness hole allows easy access for the dog leash. The simple and elegant dog coat is available in various water-resistant materials such as outdoor fabric, luxurious waxed cotton or wool-mix in a range of classic colorways.

ALASKA

The world’s first recycled dog coat made with 100% sustainable materials from used PET bottles; the puffer Dog Coat Alaska warms dogs just as much as a down-filled coat would. The popular demand of the sustainable dog coat in puffer look led to the creation of special tailored-fit cuts for Dachshunds, French Bulldogs and Sighthounds. The sustainable dog collection consists of a dog puffer jacket, a dog bag in puffer look, a luxurious travel bed with warm fluffy lining and more.

YUKON

The most durable dog coats made with fabrics from the workwear industry: the Dog Coat Yukon in Stone Grey and Neon Orange are particularly robust and great for hunting dogs and retriever dogs. When opting for a city-friendly version, the Yukon Camouflage is a fluffier and softer version of the three. The optimal fit of the dog jacket ensures maximal mobility, especially for highly active dogs, working dogs or snow dogs.